FAQ
What is included in the painting and/or drawing kit?
Our art kits include everything you need to make your painting or drawing. Including high-quality canvases, acrylic paints, brushes, pencils, outlines, and reference images.
What is your return policy?
Your satisfaction is our utmost priority. If you're not entirely happy with your art kit, please reach out to us at info@timeforartlive.com with your order details for a full refund or exchange within 30 days of purchase.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
How are the painting & drawing kits made?
Each kit is meticulously crafted by our founder and BFA artist, Allison Crary. From hand-drawing the design to bringing it to life through her painting tutorials, every step is infused with passion and creativity.
How are the kits so affordable?
We source all our high-quality art supplies in bulk, passing the savings directly on to you, the customer. Committed to making art accessible for all, a portion of your purchase today contributes to furthering that mission.
Are the instructions suitable for beginners?
Absolutely! The level of difficulty is stated in the description of each art kit. Our video instructions are designed to be easy to follow, making them perfect for beginners and seasoned artists alike. You'll receive guidance on techniques, color mixing, and drawing.
Are the art kits suitable for children?
While many of our art kits are suitable for children with adult supervision, please refer to the specific age recommendations provided for each kit. Some projects may be more advanced and require fine motor skills unsuitable for very young children.
Can I give the kits as gifts?
Absolutely! Each kit is packaged with its own set of supplies and includes a card insert with video instructions. Feel free to purchase multiple kits and share the joy of creativity with your family and friends.
How much is shipping?
Enjoy free standard shipping on orders of $39 or more within the contiguous United States.
How do I access the video instructions?
Upon purchasing the art kit, you will receive a unique access code or link to our video on demand platform. Simply enter the code or follow the link to access step-by-step video instructions led by professional artists.
Can I pause or rewind the instructional videos?
Yes, our video on demand platform allows you to pause, rewind, and replay sections as needed, ensuring you can follow along at your own pace.
How long are the video tutorials?
The length of the video tutorials varies depending on the complexity of the project. On average, our tutorials range from 30 minutes to an hour, allowing for comprehensive guidance without overwhelming you. The complete video series is about 2 hours.
Can I access the videos multiple times?
Yes, your access to the instructional videos is not limited. Feel free to revisit the tutorials as many times as you like, even after completing your artwork.
Do I need an internet connection to watch the videos?
Yes, a stable internet connection is required to stream the instructional videos. Make sure you have access to the internet when accessing our video on demand platform.
Can I purchase additional supplies?
Absolutely! If you need extra canvases, paints, or brushes, you can purchase them by emailing customer support at info@timeforartlive.com.
Do you offer international shipping?
Unfortunately as of now we do not. We hope to branch out internationally soon.
Any questions or need assistance?
We're here to help! If you have any questions or encounter difficulties while following the instructions, please don't hesitate to email us at info@timeforartlive.com. We're committed to ensuring you have a seamless and enjoyable experience with our art kits.